Delivery & Returns
Shipping and Delivery
Shipping and Delivery is carried out by DHL Parcel or Royal Mail. We strive to dispatch all orders promptly so your order is delivered as soon as possible. We currently dispatch over 98% of orders on or ahead of schedule.
Standard delivery is a 1-2 working day service which is free on alll orders over £20.00 and available for Mainland UK. Orders under £20.00 are subject to a £3.95 postage and packing charge. Estimated delivery time assumes orders are placed before 2pm (GMT). Orders you place with us late on Friday or over the weekend will be processed first thing Monday morning.
Expediated Delivery Services
We offer a next working day delivery service for orders placed before 2pm Monday to Friday at a charge of £8.95 per order. If you require your order to be delivered on Saturday or before a certain time you we offer additional delivery services at the checkout stage. Charges for expedited delivery options are displayed during the checkout process prior to confirming your order.
If you have any questions please Contact Us.
Returns and Replacements
We want you to be completely happy with your UK Led order. If for any reason you are not satisfied, we will gladly accept your return. Returned items must be unused, in as new condition and include all original packaging. A 20% restocking fee may apply. Items must be returned within 30 days of order date.
Returned items should be securely packaged and sent via a tracked or proof of posting service.
Upon receipt of your return we will inspect the goods to confirm their condition and notify you. Please allow up to 7 days for us to process your return.